Frequently Asked Questions
How do I make a booking?
By submitting an enquiry through our contact form, we can process your booking via email once we can confirm your wedding date is available. We will then request all the necessary details for the day. These details will be confirmed 1month prior to the wedding date when final booking payment is due to confirm any changes to the day.
A 30% non-refundable deposit by direct transfer is required to secure your booking.
How far in advance should I make a booking?
Booking your wedding transport should be on the priority list once your have locked in a venue/s. Booking your transport at your earliest convenience will secure your booking date & avoid unavailability. As a guide, during popular wedding seasons (September through to March) bookings are usually secured 9 to 12 months in advance of the wedding date.
Can we make a tentative booking?
Yes. We will happily hold a date for your booking for 7 days if you need to confirm other arrangements before going ahead with the booking.
What days of the week are the cars available?
We take bookings for any day of the week! Mid week weddings are becoming more and more popular.
We are happy to cater for all weekdays along with weekends.
Please note we do not operate Public Holidays or Easter long weekend.
What areas do you offer your services?
Bookings are taken for Wollongong/Illawarra, Kiama, Gerringong, Shoalhaven & Southern Highland regions of NSW. Our package pricing for Shoalhaven & Southern Highlands bookings include travel fees for long distance bookings. *Robertson bookings are excluded from travel fees and are priced the same as our Illawarra packages.
How many people can fit in each car?
Our cars comfortably cater for 3 adult passengers plus your chauffeur. There is the provision of one front passenger seat belt suitable for persons 12 years and over. These cars do not legally require rear seat belts.
No child restraints can be fitted to the cars, therefore alternative transport arrangements for children under the age of 12 years as required. We are also able to stow any carried items you may have in the boot storage space of our cars. In case of wet weather 4 stylish black umbrellas with wooden handles are carried per car for bridal party use.
Can we inspect the cars before making a booking?
Certainly! We can schedule a private viewing time for you to see our beautiful cars up close. Please contact us to arrange a private viewing.
Do you have a minimum hire time?
Our packages are designed with a minimum 3 hour hire time frame for most areas, allowing a comfortable time frame for travel from your initial pick up location through to the ceremony, photography destinations and through to the reception. For our Shoalhaven & Southern Highlands bookings minimum hire time frame is 4 hours.
When does the hired time begin and finish?
Hire time starts from your earliest pick up location time until the end of the allocated time of hire booked.
An example of a 3 hour package start to finish would be a 3pm pick up with a 6pm arrival to your reception with your bridal party.
Do you offer post reception pick up for the married couple?
We offer a 'Happily Ever After' pick up service for the newly weds to travel to their wedding night accommodation post wedding reception anytime before 11pm. This service is an additional cost to our packages and is due to availability.*Please note this service is only offered to Wollongong, Shellharbour and Kiama areas only.
Is this business licensed to operate wedding cars?
David Wiggins Automotive Services Pty Ltd T/a Nostalgic Nights is an authorised Booking Service Provider meeting the authorisation standards of the Point to Point Transport (Taxis an Hire Vehicles) Act 2016.
Authorisation Number: BSP-409468
What happens if the car/s become unserviceable or breaks down?
We would hope this isn't something we should encounter.
Our cars are meticulously looked after and serviced regularly. David Wiggins is a classic car mechanical specialist and keeps the cars running in impeccable order. However the unexpected can happen.
Given notice, as part of our terms & conditions, we will endeavour to solve this unfortunate circumstance.
In which case we may provide an alternate vehicle of ours if available or decrease the package cost appropriate to the cars still running safely, the difference will be refunded. If none of our alternative vehicles are available and we are unable to carry out the service, a full refund will be made of all amounts paid.
Time lapsed in the case of a break down will not be charged to the customer.
Can we view your Terms & Conditions?
Most definitely. This is included within our package information. Package information can be viewed anytime upon customer request via our contact form on our homepage.